The challenge
While the NotifyMe platform is really easy to use, we know that sometimes you have specific questions. Our Customer Training and Support Team is dedicated to help you get the answers that you expect.
At NotifyMe we are interested in you optimizing your investment and we won’t leave you alone with the new software you’ve purchased. Our online training materials and, if required, our consultants, will troubleshoot your issue and walk you through the application so that you can focus on your job as soon as possible.
The solution
NotifyMe offers a full range of flexible training and support programs to fit your needs. Our goal is to help our customers become self-sufficient in managing, using, and expanding the NotifyMe software platform.
- The NotifyMe Online Academy
The NotifyMe Online Academy is a platform we have created to help you become an expert NotifyMe user.
The Academy features video lessons and video tutorials to help users get the most out of the NotifyMe web-based inspection management software, from quick insights on basic functionalities to in-depth tutorials on specific features.
If you are trialing NotifyMe, or have just been added as a new user to an account, the resources on the Academy platform are geared towards your needs. It is also great if you’re an Admin who’s responsible for adding and training new users, as this is the place to send them to learn everything about how NotifyMe works.
- The Knowledge base
Our effective knowledge base delivers that exact immediate information users are looking for – in an organized way that’s easy to use. This is so important to your customer experience as it allows users to get the right information on how and when they want it.
- Private Training
Private training offers the best of both worlds: your very own NotifyMe training professional working at your facility or online on convenient dates you schedule. This very popular solution ensures all of your professionals get the training they need without the added cost burden of arranging travel and accommodation as well as time away from the office.
We offer a variety of role-based training, easy to understand and to adopt. Our experienced trainers and instructors will guide you through the education program so that you can refine your skills in unsing NotifyMe.
