The challenge
Ensuring a product’s quality, reliability, and safety requires conformance with the internal and external specifications.
Businesses face challenges to maintain a balance between customer demands and compliance requirements. It often results in quality issues that may be identified during an inspection, audit, internal quality check, or customer complaint. It can impact quality objectives and brand reputation.
So we should streamline the key processes to manage all types of products and process non-conformances efficiently, tracking events originating from an internal source, caused by suppliers, or identified by customers.
That’s where it becomes crucial to implement a flexible, scalable, next generation non-conformance management solution to ensure product quality, safety, and compliance.
NotifyMe Non-Conformance enables companies to identify non-conforming materials, assess the risk threshold, upload reference documents, and initiate the necessary actions to correct the issues.
Business process analysis
To help you manage non-conformities and corrective actions, either internal or external (when involving your customers and suppliers), we have analyzed the industry needs and designed pre-installed collaborative workflows modelled following the BPMN 2.0 specification:

Also, our Business Process Analysts can help understand in detail how your company actually works, and customize these collaborative workflows accordingly.
The solution
NotifyMe’s non-conformance management solution ensures that every non-conformance is properly recorded and addressed, establishing a closed-loop workflow to address and follow-up on issues and corrective actions.
With NotifyMe you can streamline all the quality processes to manage defects and deviations, reduce cycle time, foster continuous improvements while meeting product quality specifications. It allows you to document, evaluate, segregate and investigate issues, and ensure adequate corrective actions are taken and completed in due time.

Using NotifyMe in all instances will allow you to handle any non-conformance event in a dynamic and compliant way. This helps businesses meet the standards and drive improvements, while reducing operational costs and minimizing product rework and recalls.
The module can stand alone or integrate with our other supply chain management solutions.